The 5 red star athenaeum hotel and apartments in the centre of London is looking for a Linen Keeper to join the Housekeeping team reporting directly to the Executive Housekeeper.
As a Linen keeper you will be responsible for the managing and smooth running of the daily operation within the Linen room and supervising a team of 5 Linen Porters. Ensuring that our 5* standards are adhered to at all times and guests are delighted to by the finishing touches on which we pride ourselves. The role is a full-time, permanent opportunity to make a contribution to our busy team.
GCSE grade C (or equivalent) written and spoken English and Math
A flexible attitude
Previous experience in similar operation
Demonstrable leadership & organisational skills
Basic knowledge of Microsoft office
Train the Trainer Certificate
Previous supervisory experience
Ralph Trustees Limited are currently recruiting for a Receptionist and Office Assistant based at our Head Office, reporting directly to the Group Development Director.
As a Receptionist and Office Assistant you would be the first point of contact for Head Office visitors and complete general administration tasks, The role is to provide key support to the Head Office team. We are looking for someone with excellent communication, customer service and organisational skills as many of the elements of the office administration work are time specific and therefore need to be prioritised.
Please note: We endeavour to respond to the majority of applications, however, if you do not receive a response within 5 working days please assume that your application has been unsuccessful on this occasion.
23 Greengarden House is an exclusive private residence on a sophisticated pedestrianised street in London’s West End, minutes from Bond Street underground. Discreetly tucked away behind the gothic doors that form our entrance, our luxury long stay and short stay serviced apartments provide a home from home for the discerning guest, whether for business or leisure.
Together with space and style, the Greengarden House apartments promise service of the highest quality. Which is why - as our former Housekeeping Manager moves on after many years’ highly valued service - we regard the appointment of her replacement as a key moment in our enduring success story.
Working 8.30am – 5pm, Monday to Friday, you will be responsible for managing the cleaning and maintenance of the 23 apartments and the public areas, upholding not only five star standards in guest service and cleanliness, but also the fabric of the building itself and – most importantly of all – the welcoming character that guests have come to love.
Planning and supplying work lists for the housekeeping and maintenance staff (and checking the work has been done), you will also be expected to manage the office in the General Manager’s absence and to ensure all health and safety is up to date. Although you will be the ‘face’ of the business, in constant friendly but diplomatic contact with guests, your attention to detail means you’re likely to carry out your own dusting or cleaning as well as keeping the staff on their toes.
Since no two days are ever quite the same, you will need to be highly proactive, flexible and motivated to take the time to learn every aspect of the business and its clientele. A passionate yet professional approach is essential, with a firm commitment to go the extra mile and an absolute dedication to cleanliness and service. In addition to previous housekeeping management experience and good timekeeping, leadership and organisational abilities, basic computer skills are also required.
We are currently looking for a Night Luggage Porter to join our Front Office team at the Athenaeum Hotel.
You will be responsible for the Safe movement of guest items, delivery of messages and mail.
1. To ensure all Guest Needs are met to the required standard
2. To ensure your allocated daily responsibility is completed to the required standard and co-operation with your team colleagues is evident at all times
3. To ensure all Guests, their belongings, Colleagues and physical product are treated with respect at all times
4. To ensure any Guest request, outside your area of expertise, is raised immediately to the appropriate level
5. To work within all company policies with specific reference to the Health and Safety at Work Act.
Clear conversational and written English Language
A flexible attitude
Ability to follow specific instructions
Previous 4/5 star Hotel Experience
Sound Knowledge of Central London Area
The 5 red star athenaeum hotel and apartments in the centre of London is looking for a Senior Housekeeper to join our team, reporting directly to the Executive Housekeeper.
As a Senior Housekeeper you will be responsible for ensuring all bedrooms, guest areas, storerooms and Maids services are kept to the highest standards of cleanliness, maintenance and comfort. You will also be responsible for ensuring that all Floor Supervisors, Room Attendants and Porters are trained to keep the rooms, corridors and services to the standards laid down by the department; to adhere to Health & Safety policies and procedures at all times and to ensure the efficient functioning of the Housekeeping Department.
Good command of the English language both written and verbal.
At least five years previous Housekeeping Experience of which at least two in a five star property.
Previous experience all five star.
Good IT skills.
At the Athenaeum, the celebrated ‘friendly five star’ hotel in the heart of Mayfair, our fantastic staff receive as much respect and support as our discerning guests.
Down-to-earth yet sophisticated, discreet yet boldly stylish, the hotel and apartments have a distinctive personality – and it begins with you. Join our hardworking Front of House team and we’ll help you develop your confidence and your career.
We are currently recruiting for a Duty Manager to join our Front Office team at the Athenaeum Hotel, who will be responsible for the day to day running of the Department in absence of the FOH by ensuring consistent, excellent service is provided to guests at all times.
What we’re looking for is previous experience in a similar role. Along with your flexible attitude, you must be well organised, have excellent guest service skills as well as the ability to hold a conversation in English, to listen carefully and to follow instructions, precisely.
The Athenaeum has always felt like a ‘home from home’. If you’re ready to make the extra effort to look after our guests and your colleagues, we’re ready to look after you.